FAQ

What is AVM Cloud Services?

AVM Cloud Services are complete Infra-as-a-Service tailored for different business needs. There are currently 3 services(Virtual Private Cloud, Dedicated Cloud & AVM Cloud), each unique depending on the customer requirements.

Which applications/OS does AVM Cloud Services support?

You can run AVM Cloud Services on any web server, 3rd party software, Mobile Applications, CRM, ERP,Database, Email, FTP Server or even AD Server that runs in the organization.
Windows Platforms (Windows Server 2012 onwards) is the most common OS in the market that AVM Cloud Services supports.

What is included in AVM Cloud Services?

You will get the basic package, which consist of the following:
1) Compute Resources (vCPU & vRAM) with Storage.

2) Virtual Firewall

3) VPN Access

4) Load Balancer Funtion
5) 1 Public IP Address

6) Shared Bandwidth of 50 Mbps

Any add-on services such as additional Security Modules, DR-as-a-Service, Backup-as-a-Service or Replication-as-a-Service will be charged seperately

How does AVM Cloud protect my data?

Our Infra is built on VMware stack where the virtual firewall will be our first layer of protection. We also offer advance server security using Deep Security (Subscription required).

The two layers protects the enterprise applications and data from breaches and business disruptions without requiring  emergency patching. This comprehensive, centrally managed platform helps you simplify security operations while enabling regulatory compliance for all your virtualized environments.

How does AVM Cloud Services infrastructure reduce redundancy?

AVM Cloud Services infrastructure is built on VMware platform, which supports High Availability (HA) and Distributed Resources Scheduler (DRS). VMware HA supports high availability for virtual machines by pooling them and the host they reside on a cluster. DRS Clusters support wide resource pools and enforce resources allocation policies. 

What is AVM Cloud Services SLA/network uptime?

AVM Cloud Services provides a 99.9% uptime to all our infrastructure for our Compute,Storage and Bandwidth.

Do you provide support or managed services ?

Yes, this managed services also known as AVM Enforce can be provided separately and customized based on customer requirements. The scope for this managed services usually includes

Operating System(OS) and Security Monitoring. There will also be a availability monitoring service that provide alert and remedial action for customers who subscribed the managed service.